General FAQ’s | Baby Unit Key Worker FAQ’s

Baby Unit Starting Nursery FAQs

Dear Parents,

We are so pleased you have decided to place your child at Little Angels Daycare Nursery. We are really looking forward to settling you both in and hope the following frequently asked questions will help you feel more confident about the process. If you have additional questions that are not covered, please do not hesitate to contact us!


Claire, Laura and Chandel

How do we begin?

Approximately two weeks before your baby’s start date, we ask that you come in for two visits so we can get to know you and you can get to know us! This is usually done with a first visit where you and your baby stay and play and then a second visit where your baby is left to stay and play. The length of these visits are up to you (to a maximum of 2 hours each) and if additional visits are required this can be arranged. Our goal is to leave you both feeling relaxed and confident about your child being in our care.

Who is responsible for my child?

We work here as a team with 2 qualified members of staff and an unqualified -but experienced- member of staff. All three members of staff will oversee the care of your child and one member of staff will be assigned as your child’s “key worker”. This member of staff will be responsible throughout the day to change, feed, play and support your child as much as is possible. They will also be in charge of tracking your child’s developmental progress and recording their day in their daily diary. We encourage you to develop a relationship with this person yourself, so that you both feel supported and that you have someone specific you can approach with questions or concerns. Although we do work a shift pattern, you will be able to have contact with your child’s key worker at least once per day.

What is the best way to leave my child?

Leaving your baby is no doubt the hardest part of starting nursery. We encourage you to come in a few minutes before you have to leave to have a chat and settle your baby. When it is time for you to leave, please say good-bye to your child in a positive and encouraging way and then leave.

We frequently are asked about “sneaking off” once the child is engaged in play. Although this can seem like an easier transition for you both, it can leave your child feeling confused and that they must watch you every moment to ensure you don’t disappear again.

Parents also frequently will say good-bye to their child and then struggle to leave. Although we understand it is very difficult to leave if your child is distressed, it makes it much more difficult for them to settle if you take them back for “just one more cuddle” repeatedly. When the parent finally does have to be off, the child will often cry increasingly longer and harder assuming that at any moment Mum or Dad will walk back through the door if only they cry hard enough.

So please do say good-bye to your child in a positive and encouraging way and then leave us to it. We welcome you to call as soon and as often as you like- even if it has only been 5 minutes and you are just across the road!

What does the nursery provide/what should I bring in?

The nursery will provide:

  • Bibs
  • Muslins
  • Wet wipes (Boots brand, un fragranced)
  • Sudocrem
  • Cotton wool, if requested
  • Baby spoons
  • Calpol
  • Teething gel
  • Blanket for cot

A diary for the parents and key worker to record information in Lunch (£2) and Tea (£1.25) from one year unless requested earlier.

Please provide for your child:

  • Nappies (big packs especially appreciated!)
  • Any special creams/lotions
  • Healthy, age appropriate food for children less than one year
  • Spare clothes in case of nappy leaks/food spills/spit ups
  • A cup with a lid
  • A special teddy/comfort item to remind your child of home
  • Dummy + spare if used
  • Bottles

Formula fed babies:

It is up to you whether you would like to bring in empty bottles for us to fill with boiled water (provided) and powder (please provide) or if you would like to bring in ready made bottles for us to heat.

Expressed breast milk babies:

Please supply us with slightly more breast milk you think your baby will need, especially in the beginning.

Your child will be allocated their own peg and box in the fridge for their things to be stored on/in. Please ensure you place any perishable items in your child’s box on your way in to keep it as fresh as possible. On the baby unit door there is a nappy chart for when your child needs more nappies as they are running low. Please check the chart and try to bring in new nappies promptly.

Please label as much as you can!

Is there a nursery routine?

Yes. In the baby unit we aim to follow your home routine as best we can, in some situations such as sleep routines, we often find the babies do not always follow their home sleep times, as they share a sleep room and can be disturbed more easily.
As the babies get older, they tend to follow a similar routine. A general day in the baby room is mainly free play. Messy play and structured play are not generally scheduled, however we often find opportunities for the babies to take part in art work, cooking and messy play on a regular basis.

The days general routine looks like this:

7:30- 9.30 Free play
9.30- Snack time
11.00 Nappy Change
11.30 Circle time (singing)
11.45 -Nursery Lunch
12.30-Nap time ( for most older babies)
2.00- Nappy Change
2.15-Snack Time
3-4 Outing/Garden Time/ Free Play
4-Nappy Change & Nursery Tea
4.30-6-Free Play/ Garden Time

Do any members of staff baby-sit?

Yes, several members of staff throughout the nursery baby-sit for a fee of £9.00 per hour. Please enquire for more information from the nursery staff.